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for Cognac Apartment
by Henrietta Curley, United States
"We had the most wonderful stay at the Cognac Apartment, the apartment had everything one could need. The location was excellent: fully equipped, wonderful sheets and towels (very important and often overlooked). But truly it was the customer service provided by Paris Perfect that made this a truly unforgettable trip.
We were informed before our arrival that our original booking The Rully, was under repair/cleaning of the exterior during our entire stay and had scaffolding on the exterior. I got a prompt email over the weekend and was offered an upgrade to the Cognac Apartment. The apartment was fabulous and an upgrade from the apartment we had rented. I have traveled all over Europe for the past three years with my children with a mind to exposing them to diverse experiences and to open their eyes to other cultures and people, we always stay in apartments.
When a company like Paris Perfect recognizes that these trips, likely for many, to be a once in a lifetime opportunity, it is brilliant. Paris Perfect provided an excellent service to me and my family. The quick response when we found ourselves in the midst of a train strike was further confirmation of the commitment to clients and to meeting all our needs.
I rarely write reviews because sadly I rarely find exceptional service but Paris Perfect earned it and it is my pleasure to write this review. I look forward to booking again and highly recommend them. With gratitude, Henrietta Curley, and family.
Henrietta Curley, Needham, Ma, United States